Delete some of your BUZZER data
This page explains how to delete some or all of your data for BUZZER, the AI companion app published on Google Play by buzzme space, without deleting your account. To delete your account and everything linked to it instead, see Delete your BUZZER account.
Data on your phone
Your chats, companions, favourites, memory notes and settings are stored only on your phone and are never uploaded to us, so you can delete them yourself, straight away:
- One conversation: open the chat, tap the bin icon (Clear history) at the top, then tap it again to confirm.
- Everything on this phone: on the home screen, tap the shield icon (Safety and privacy), then Erase all local data. This does not delete your account or wallet.
To keep a copy first, use Safety and privacy → Export my data.
Data we hold on our servers
- Email [email protected] from the address registered to your BUZZER account, with the subject Delete my BUZZER data.
- Say what you want deleted, for example the content reports you sent or your past support emails.
- We check that the request comes from the account holder, delete the data within 30 days, and reply to confirm. We will never ask for your password.
What can be deleted, and what is kept
| Data | What happens |
|---|---|
| Content reports you sent | Deleted on request; otherwise deleted automatically after 180 days |
| Support emails | Deleted on request once your request is resolved; otherwise within 12 months |
| Email address, sign-in identity, hashed inbox record and wallet (token balance and usage ledger) | Needed to run your account, so kept while it exists. Delete your account to remove them |
| Purchase verification records (purchase token, product, token amount, date) | Kept so the same purchase cannot be credited twice; your account identifier is removed from them when you delete your account |
| Operational logs and quota counters | Deleted automatically: logs within 30 days, quota counters within about 48 hours |
Conversation text and audio are never stored at our gateway, and our AI provider deletes abuse-monitoring data within 30 days. Read the full Privacy Policy.